Terms and conditions
RIVER CAMPING BLED
Different reservation possibilities are available:
- writing by email to firstname.lastname@example.org
- on our website through Enquiry Form
- in person at the reception of the Campsite
- through other websites that our Campsite cooperates with. In this case the Guest agrees to the reservation related terms and conditions of that website and consequently also to the general terms and conditions of the Campsite
RESERVATIONS AND PAYMENTS
The accommodation offer is based upon availability. For making the reservation final, the Guest needs to confirm the received offer by:
- Written confirmation and offer acceptance
- Paying a deposit in the amount of 30% of the total reservation at the time of booking to River Camping Bled's account (company’s information: KAMP TURIZEM D.O.O., IBAN SI56 0201 3026 2669 417, BIC LJBASI2X). Please note: Bank transfers sometimes take several days to complete.
After received payment by the Campsite, Guest receives the confirmation of the reservation which guarantees Guest's stay in the Campsite. This means that the guest has fully accepted the General Terms and Conditions. The deposit will be deducted from the total invoice which has to be paid upon Guest’s arrival. We accept the following payment methods: MasterCard/Eurocard, Visa, Maestro and cash.
Please note: the accommodation offer does not mean an accommodation has been booked.
CANCELLATION OR CHANGE
Any change, cancellations and requests for an accommodation refund must be sent to Campsite in writing via email email@example.com. Cancellations will become effective as of the date of email receipt. The cost of cancellation depends on when the Campsite receives written guests notice of the cancellation. The following cancellation terms and conditions apply for the cottages and camping pitches:
|Up to 40 days before arrival||the guest will receive a full refund of the advance payment deducted by 50 EUR for administration costs|
|39 -15 days before arrival||the campsite will retain 50% of the advance payment|
|14 days or less before arrival and no show||the campsite will retain the total amount of the advance payment|
In the event of earlier departure, the remaining accommodation days must be paid in full.
RATES & INCLUSIONS
Rates are per accommodation per night. Wi-fi access, parking, bed linen, towels, unlimited outdoor pool entry, use of campsite playground and pump track are included in the price. Towels will be changed every 3 days and bed linen every 7 days. Fresh bed linen and towels are available and will be changed if requested for additional charge.
The maximum number of Guests who can stay in the cottages is 4-7 (5 adults and 2 children up to 12 years old), depending of the type of the cottage. Guests with pets are welcome to stay in the Campsite. However, since there are also people with allergies, Campsite accepts pets in dedicated cottages and areas. It is therefore needed to check their availability and to announce pet in advance. A final one-time cleaning cost for cottages is mandatory and is included in the total invoice amount.
Rates are per pitch per person per night and include free wi-fi access, unlimited outdoor pool entry, free use of campsite sanitary facilities, playground, pump track. In the Campsite there are two sanitary blocks with toilets, showers, baby changing facilities, dishwashing area, laundry room, separate space to wash pets. Private bathrooms are optional for additional fee. Owners of campervans and trailers can use a special station for water supply and for disposal of grey and black water.
Guest can choose among different types of the pitches: premium, premium deluxe, XXL pitches and non-parcelled camping. Choosing the concrete pitch is in the Campsite’s domain, however Guests wishes are always considered. The maximum number of Guests on a pitch is 7 (including children). The Campsite has the right to intervene and reallocate Guests anytime.
Guests are obligated to keep their property within the boundaries of their pitch. After leaving the Campsite, the pitch must be returned to its original condition. It is also prohibited to wash campers, cars or trailers on the pitch.
ARRIVAL AND CHECK-IN
Check-in for cottages is from 15:00 pm onwards, for the camping pitches from 12:00 am. The reserved accommodation is kept for the guest until 20:00 on the day of arrival. In the event of late arrival, the Guest shall inform the Campsite about it in advance – not latest than 18:00 on the day of arrival. If the Guest fails to inform the Campsite about late check-in in time, the Campsite is not obliged to keep the reserved cottage /camping pitch for the Guest and is also entitled to charging the Guest the cost of a no-show.
Guests are required to present a valid identity document (an identity card or a passport) and confirmation of reservation at the time of check-in. After registration, the Guest will receive a pass, which must be submitted at any time on the request of the Campsite. Unregistered Guests will be charged for additional fee. Daily visitors of the Guests are allowed from 8 am to 20 pm and have to be reported to the Reception, where they will receive a special pass.
DEPARTURE AND CHECK-OUT
Check-out time for cottages is at 10:00 am, for camping pitches at 12:00 am. In case of Guest's delay, the Campsite has the right to charge an additional day. If the Guest wishes to extend a stay or change departure time (early or late check-out), the reception must be addressed for availability. An additional charge may be applied.
Minimum stay of three nights is required in main season (from 1st July to 25th August) unless otherwise confirmed in writing by River Camping Bled.
The tourist tax is charged to all visitors imposed by the Municipality of Radovljica.
INTERNET / WIFI
A complimentary wireless Internet connection is available throughout the Campsite.
Pets are allowed only in designated areas. They are not allowed in the swimming pool area or other places that are signed as pet-free areas. Dogs must be on a leash. A special part of the river Sava beach is dedicated to them and specially adapted outdoor shower are also intended for pets. Their owners are obligated to clean after them and must ensure that they do not disturb the tranquillity of the Campsite.
All our accommodations and indoor public spaces are smoking-free. Should you wish to smoke, an ashtray is set at your private terrace and outside on public areas. Please take care to extinguish cigarettes and cigars in the ashtrays provided, as our domain is prone to bush fires.
An outdoor car park is available to guests free of charge. The Campsite accepts no liability for vehicle safety, any damage to vehicles or the objects stored in the vehicles.
The Campsite reserves the right and is authorized to do so by the Guest’s signature on the check-in form, to charge for any damage caused to the Guest’s accommodation or the Campsite during the Guest’s stay at the Campsite or for any items that are missing at the time the Guest leaves the Campsite.
BARBECUE & OPEN FIRE
It is not allowed to have an open fire at the Campsite or at the beach.
The Campsite cannot accept responsibility for the safety of valuables.
The water throughout the Campsite is drinkable and of best Alpine quality.
Cottages are equipped with independent air-conditioning system. The thermostat control allows you to adjust the temperature and airflow. If possible, please turn the air-conditioning off when you leave the room for sustainability reasons for conserving energy.
- The Campsite is open from June till end of September
- The reception is open from 7:30 to 22:00
- Quiet time in the Campsite is from 22:00 to 7:00. It is not allowed to use motor vehicle during this time.
TRANSPORT & TRANSFERS
Non-private transfers to Ljubljana International Airport are provided and are possible to arrange at the reception (not included in cottage/pitch rates). The ride between River Camping Bled and Ljubljana airport takes about 30 min.
We encourage our Guests and staff to use public and sustainable transport. A Hop-on Hop-off bus stops in front of the Campsite. For sustainable mobility we offer to our Guests rental of classic or electric bicycles.
In case of insurance it is Guest's responsibility to arrange travel insurance, including trip cancellation, health and accident insurance coverage and medical evacuation.
COMPLIANCE WITH LOCAL LAW
Guests are responsible for knowing, obeying and complying with the laws and regulations of Destination. The Campsite staff is not obligated to inform or warn Guest about the destination's laws and/or regulations.