Terms and conditions
IN RIVER CAMPING BLED
The Terms and Conditions are published on the River Camping Bled's website (https://www.rivercamping-bled.si/en/info/terms-and-conditions) and at reception of River Camping Bled (hereinafter: Campsite).
RESERVATION AND PAYMENT
Different reservation possibilities are available:
- by email: hello@rivercamping-bled.si
- by Enquiry Form on River Camping Bled website (https://www.rivercamping-bled.si/en/about-river-camping-bled/contact-us)
- by Online booking on River Camping Bled website
- in person at the campsite reception
- through other websites that our Campsite cooperates with. In this case, the Guest agrees to the reservation-related terms and conditions of that website and at the same time also to the general terms and conditions of the Campsite
Prices are available on River Camping Bled's website and at the campsite reception.
The accommodation offer depends on the actual availability. The reservation is confirmed by payment of the deposit (prepayment) in accordance with the pricelist. In case of making a reservation via the Enquiry Form or by email, prepayment can be made by bank transfer to the bank account of the company Kamp Turizem d.o.o.. In case of online booking, prepayment is made by online booking.
By confirming the reservation and paying the deposit, the guest also agrees to the Camp's Terms and Conditions. Reservation is confirmed upon receipt of prepayment and written confirmation by hello@rivercamping-bled.si.
The final price is calculated at the time of departure. The amount of the prepayment will be deducted from the total amount upon departure. We accept various means of payment: bank cards (such as MasterCard/Eurocard, Visa, Maestro), bank transfer and cash.
CANCELLATION OR CHANGE
Any changes, cancellations, and requests for a refund of prepayment must be sent to Campsite in writing via email hello@rivercamping-bled.si. Cancellations will become effective on the date when River Camping Bled gets the email notification from the guest.
Cancellation terms and conditions:
In case of cancellation up to 14 days before arrival: 50% of the prepayment will be refunded to the guest
14 days or less before arrival and in cases of no-show: River Camping Bled keeps the full amount of the prepayment
Depending on the circumstances, River Camping Bled has the right to set different conditions for changes and cancellations. The guest must be informed about them prior to making the reservation.
In the event of an earlier departure, the remaining accommodation days must be paid in full.
TYPES OF ACCOMMODATION
Cottages
The price includes: accomodation, wi-fi access, parking, bed linen, towels, outdoor pool entry, use of campsite playground, pump track.
The number of guests per cottage depends on the type of cottage. Detailed descriptions of the cottages are published on the campsite's website. Guests with pets can stay in specially designated cottages. Availability is limited, so please note that pets must be registered in advance when booking.
Cleaning the cottages will be charged according to the current price list.
Pitches
The price includes: accommodation, wi-fi access, unlimited outdoor pool entry, use of campsite sanitary facilities, playground, pump track. In the Campsite, there are three sanitary blocks with toilets, showers and dishwashing area. In sanitary block nr. 2 there are baby changing facilities, and laundry room. Private bathrooms are optional for an additional fee. Owners of campervans and trailers can use a special station for water supply and for disposal of grey and black water.
Guest can choose pitches among different zones: A, B, C and non-parcelled camping. Choosing the concrete pitch in the zone is in the Campsite’s domain. However, Guests' wishes are considered according to availability. The maximum number of Guests on a pitch is 6 (including children). The Campsite has the right to intervene and reallocate Guests during ther stay anytime. Pitch changes are not allowed without the permission of the reception staff.
Guests are responsible for keeping their belongings within the boundaries of the pitch. After leaving the campsite, the pitch must be returned to its original state. It is also forbidden to dig ditches, destroy vegetation, trees or wash caravans, cars or trailers.
ARRIVAL AND CHECK-IN
Check-in for cottages is from 3 pm, for the camping pitches from 12 am on the day of arrival. The reserved accommodation is guaranteed for the guest until 8 pm on the day of arrival. In the event of later arrival, the Guest shall inform the Campsite about it in advance – not latest than at 18 pm on the day of arrival. If the Guest fails to inform the reception about late check-in in time, the Campsite is not obliged to keep the reserved accommodation and is also entitled to charging the Guest the cost of a no-show.
Guests are required to present a valid identity document (an identity card or a passport) and confirmation of reservation at the time of check-in. After registration, the Guest will receive a pass, which must be submitted at any time at the request of the Campsite. The camping pitches are regularly monitored. Unregistered Guests will be charged an additional fee. Daily visitors of the Guests are allowed from 8 am to 8 pm and have to be by entering the Campsite reported at the Reception.
Guests are required to show their vehicle registration number at check-in to facilitate entry and exit during their stay.
DEPARTURE AND CHECK-OUT
Check-out time for cottages is till 10 am, for camping pitches till 12 am on the day of departure. In case of the Guest's delay, the Campsite has the right to charge an additional day. If the Guest wishes to extend a stay or change departure time (early or late check-out), the reception must be addressed for availability.
Guests are responsible for checking the invoice upon departure. The campsite will not accept any subsequent claims.
MINIMUM STAY
A minimum stay of three nights is required in the main and top season unless otherwise confirmed in writing by River Camping Bled.
CHILDREN
Children under 18 years old have to be accompanied by an adult who assumes responsibility for them. The responsible person is also liable for any damage or accidents caused by minors during their stay at the campsite.
TOURISM TAX
The tourist tax is charged to all visitors imposed by the Municipality of Radovljica.
INTERNET / WIFI
A complimentary wireless Internet connection is available throughout the Campsite.
PETS
Pets are allowed only in designated areas. They are not allowed in signed pet-free areas. Dogs must be on a leash. A special part of the river Sava beach is dedicated to them and a specially adapted outdoor shower is also intended for pets. Their owners are obligated to clean after them and must ensure that they do not disturb the tranquillity of the Campsite.
SMOKING
All our accommodations and indoor public spaces are smoking-free. However, due to the risk of fire, caution is needed when using tobacco products outdoors.
USE OF VEHICLES AND PARKING FACILITIES
The speed limit of the vehicles at the campsite is 5 km/h. The use of vehicles is not allowed from 11 pm till 6 am. Guests arriving and departing during this time have to leave their vehicles in the car park in front of reception. The Campsite accepts no liability for vehicle safety, any damage to vehicles, or the objects stored in the vehicles.
OPEN FIRE
Open fire is strictly forbidden in the campsite or on the beach.
WATER
The water throughout the Campsite is drinkable.
GARBAGE
Garbage has to be separated and disposed of in provided containers.
QUIET TIME
Quiet time at the campsite is from 10 pm to 6 am.
TRANSPORT & TRANSFERS
Transfers to Ljubljana International Airport can be arranged at the reception. The ride between River Camping Bled and Ljubljana airport takes about 30 minutes.
We encourage our guests to use public and sustainable transport. We offer rental of classic or electric bicycles.
INSURANCE AND LIABILITY
Use of the swimming pool, children's playground, indoor playground, pump track, riverside beach, and all other campsite's facilities are at the guest's own risk.
The campsite accepts no responsibility for theft, accidents or other damage to persons or objects. The campsite accepts no liability for damage caused by storm, fire, wind, rain, flood or other force majeure. Camping is an outdoor activity, in the nature, which means that in the event of rain and/or other weather inconveniences, the pitches may be subject to adverse conditions (e.g. mud, puddles, water in the tent, wind). In such cases the campsite is not obligated to refund deposits for no- shows, guest's early departure from the campsite, or to give any discount on the price of the stay at the campsite.
The campsite is accepts no responsibility for any damage caused by loss of electrical power.
The guests are responsible for any damage they caused during their stay.
Guests are advised to take out appropriate insurances such as travel insurance (including trip cancellation), health insurance, accident insurance and property insurance.
PERSONAL DATA PROTECTION
The protection of personal data is regulated by the Privacy and Cookies Policy published on the River Camping Bled website.
COMPLIANCE WITH REGULATION
Guests are responsible for knowing, observing and complying with the laws and regulations applicable to the campsite.
For further information, please contact hello@rivercamping-bled.si.
November 2023